WHAT IS COLLECTION? AND WHAT IS THE MEANING OF ‘COLLECTOR’?

Collection is the art of persuading and influencing people to pay off their debts in the most profitable way, not only for the company but also for the consumer debtor too. Debtors are people with feeling and with dignity; they ask for respect and empathy. So dealing with them should be as dealing with customers and …

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Leadership = Commitment to Humanity + Higher Ethics + Growth + Success. Be an OTIS!

I believe that leadership is about commitment to humanity, to higher ethics, to growth and success, both in a personal and professional way. Each leader, manager, and in fact each individual should be committed to humanity, higher ethics, growth, and success. And with leadership come example and integrity. Leaders, especially in times of crisis, should embody moral …

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A Nugget of Wisdom and Best Practice: The Art of Getting Paid – Collection Tips

From the Currency of International Trade - Part Two A Nugget of Wisdom and Best Practice: The Art of Getting Paid - Collection Tips Cash in King! Everyone in the company needs to realize that when there is a delay in the payment of an account, the real value of the payment begins to shrink …

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A Nugget of Wisdom and Best Practice: Collection – the Path to Success

From the Currency of International Trade - Part Two A Nugget of Wisdom and Best Practice: Collection - the Path to Success Not every company that is profitable is cash healthy. Profit does not mean cash. And bills cannot be paid with profit. Cash pays bills and dividend. Cash gives life to the business enterprise. …

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A Nugget of Wisdom and Best Practice: The Ability & Willingness (AW) Matrix

From the Currency of International Trade - Part One A Nugget of Wisdom and Best Practice: The Ability & Willingness (AW) Matrix Everything we do in sales, credit, and collection revolves around a simple concept of determining the Ability and Willingness of the customer or consumer to pay. A Company’s existence depends upon the fact …

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A Nugget of Wisdom and Best Practice: The Credit Manager’s Customer Scorecard (CMCS-II)

From the Currency of International Trade - Part One A Nugget of Wisdom and Best Practice: The Credit Manager’s Customer Scorecard (CMCS-II) The holistic and comprehensive nature of credit management requires the credit professional to construct a framework for due diligence. Another key tool is the Credit Manager’s Customer Scorecard (CMCS-II). We can say that …

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A Nugget of Wisdom and Best Practice: The Credit Manager’s Country Scorecard (CMCS-I)

From the Currency of International Trade - Part One The Credit Manager’s Country Scorecard (CMCS-I) The holistic and comprehensive nature of credit management requires the credit professional to construct a framework for due diligence. One of the key tools is the Credit Manager’s Country Scorecard (CMCS-I). The CMCS-I comprises 10 building blocks. Each block has …

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