Below are articles which address specific issues you will encounter as a credit/collection professional. They are meant to help guide you in making better credit decisions for your company which in turn will help increase your bottom line.
Credit & Collections
Learn From Your Mistakes, Michael C. Dennis
7 Habits of Highly Ineffective Debt Collectors, Michael C. Dennis
World Class Credit Org, Michael C. Dennis
Industry Credit Groups, Michael C. Dennis
Ethics, Michael C. Dennis
Credit Policies, Michael C. Dennis
What Is a Credit Reporting Agency, Michael C. Dennis
credit-and-collections-tools-and-tips
© 2015. Michael C. Dennis. All Rights Reserved
Myths and Facts about Credit and Collections
myths-and-facts-about-credit-and-collections
© 2016. Michael C. Dennis. All Rights Reserved.
Seven Things Every Credit Risk Managers Knows But Cannot Admit, by Michael C. Dennis
seven-things-every-credit-risk-manager-knows-but-cannot-admit
Speakers: Scott E. Blakeley, David Groom, David Mannion
The Credit Application
Considerations When Automating the Credit Application Process
Setting Up The New Account: Best Practices and Legal Considerations for the Credit Team
Accepting Credit Cards – What You Need To Know
The Second Circuit Court’s Decision Rejecting the Credit Card Class Action Settlement: What It Means to A Supplier’s Right to Surcharge in the B2B Space, Scott Blakeley, Esq.
Credit Insurance
Risk Management
“Going Out” to Capture Belt and Road Opportunities (Expert Opinion 1): Key to Risk Management by HKTDC Research
hktdc_Key to Risk Management-en
PODCAST:More Reasons Why Customers (The Small and Mid-Sized Are Joining the Largest) Are Adopting A Terms Push Back Strategy and What Suppliers Can Do To Fight Back
Speakers:Scott E. Blakeley, Esq., Bill Weilemann, Larry Lipschutz
PODCAST: Managing the Sales Tax Exemption Certificate: Best Practicees and Legal Considerations Speakers: Scott E. Blakeley, Thadd Curry, Matthew MacNeil
PODCAST: Brexit, Stagnant Oil Prices, Tumbling Retail Industries and a Looming Presidential Election: what Trade Vendors Need to Know Going Into the Second Half of 2016 and Beyond, Speakers: J. Michael Issa, Ronald A. Clifford]
Training Programs
Additional Credit Training programs can be found at the Training Collaborative.
Current Credit training programs include:
The Credit Department Role in the Organization Introduction to Credit and Collections Customer Service in Credit and Collections Effective Communication in Credit and Collections Credit Bureaus, Associations and Groups Accounting Basics for Credit and Collections Credit Checking Dos and Don'ts Relationship Building Dealing with Difficult Situations Time Management Credit Department Software Financial Analysis What Every New Credit Manager Needs to Know Understanding Business Entities Bad Debt Write-Offs And so much more!
CMA International Credit Best Practices Recorded Webinars
January 2017 http://anscers.adobeconnect.com/p9p7pxa6rb8/
February 2017 http://anscers.adobeconnect.com/p6oe4j5fywc/
Credit and Sales: Partnership for Profit
Speakers: Scott E. Blakeley, David Feigenbaum
Global Trade Credit Consortium 